FAQ

Simply contact our Head Office on 1300 283 460 or send an email to sales@tajimaaustralia.com.au to discuss and plan a time. 

When you have a technical issue please send us an email  at service@tajimaaustralia.com.au with the following details:

• Company Name
• Contact Person
• Telephone Number
• Email Address
• Your Machine Model
• Technical issue
• Add any extra detail you can to help the technician plan the best cause of action .

Then the technician will contact you .

To book a service on your machine simply email us at service@tajimaaustralia.com.au with the following details:

• Company Name
• Contact Person
• Telephone Number
• Email Address
• Your Machine Model
• Add any extra detail you can to help the technician plan their visit

Then the technician will contact you to plan and book a time.

We are a Wholesale Business and you may make an appointment to Visit us but all orders must be placed by email or Via our website .
If the FAQs section does not answer your query , please email your enquiry to orders@tajimaaustralia.com.au

Our Website is integrated with Startrack and Australia Post and will provide a accurate quote to ship your parcel.

We do not have a minimum Quantity to order.

Madeira has two type of product offer.
* Industrial offers a range of products that lend it to commercial embroiderers.
* Domestic Range is suited to the home sewer.

Please click the Link below that will provide you with a Distributor List
Distributor List

COMING SOON !

We do not sell Direct to the Public we are a Wholesale Business.

You must be Logged in to the site to see prices.

You can register to open an Online account if you are a Business with an Industry related ABN.